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Payment methods

  • Set up your online store’s payment methods.
  • Set up Payment options, Seller protection services, Payment method, as well as check Bank accounts and Points information.

Payment method display

  • Select payment methods to display on your store and the order in which they will be displayed on your storefront.
  • Settings will be applied to your store after saving.
Display payment method
  • Display payment methods as text or logo icons on the checkout page.
    1. PayPal requires that you add PayPal logo or mark to your payment options page when offering PayPal as a payment option. You need to select [As logo icon] to add PayPal logo or mark.
    1. (PayPal monitors all accounts to ensure that PayPal logo or mark is displayed on websites that accept PayPal. Not adding PayPal logo or mark to your website will be regarded as violation of PayPal User Agreement.)
As text
  • Payment methods are displayed as text on the checkout page.
  • Admins can modify the name of the payment method.
As logo icon
  • Payment methods are displayed as logo icons on the checkout page.
  • You can change the logos in [Themes (PC)>Features>Icons].
Exchange rate
  • You can set the exchange rate if payment uses foreign currency.
  • Ensure that you enter the correct exchange rate to avoid foreign exchange gains and losses.
  • When entering exchange rates for foreign currencies such as KRW (South Korea), JPY (Japan), and IDR (Indonesia), unit of the base currency should be 1. e.g. KRW 1 = PHP 19.20
  • Apply the current exchange rate to the prices of your existing products by going to [Products>Products>Bulk edit product descriptions>Bulk change Sales information>Change price] and selecting [Apply exchange rates].
Payment amount display
  • [:PRICE:] is automatically replaced with the price entered. Please be aware that if the variable is deleted, price will not be displayed properly. If you choose to add a custom format, you need to include the currency unit before or after the variable.
Reference currency format
  • [:PRICE:] is automatically replaced with the price entered. Please be aware that if the variable is deleted, price will not be displayed properly. If you choose to add a custom format, you need to include the currency unit before or after the variable.
PayPal Seller Protection
  • PayPal Seller Protection is a program that protects the seller from chargebacks or reversals.
  • In the case that a customer files a claim against you, PayPal Seller Protection does not apply if the customer does not have a PayPal account, or if the shipping address is different to the PayPal account’s default shipping address.
  • Shipping address entered on the checkout page will also be applied to the PayPal account’s default shipping address. (One time only for current order.)
  • Please be aware that PayPal Seller Protection does not apply when shipping information has been changed after an order is submitted.
  • When PayPal Seller Protection is applied, the postal code and city will be checked against each other. This only applies to shipping addresses listed in the United States of America and Canada. Transactions may be declined if the address is not valid.
  • In order to minimize the risk of fraudulent PayPal transactions, it is recommended that you select [Enable] to protect yourself with PayPal Seller Protection policy.
PG escrow PG escrow service
  • As escrow services are provided by a PG service, options for escrow will only be displayed once you have subscribed to a PG. The option will then be automatically set to [Disable].
  • You can select real-time bank transfer and/or virtual account payment methods after selecting [Enable]. [Escrow (real-time bank transfer)/Escrow (virtual account)] will be displayed in the payment window, allowing customers to select escrow payment.
PG escrow settings
  • To enable escrow (real-time bank transfer) and escrow (virtual account) settings, the payment method [Real-time bank transfer/Virtual account] must be set to [Enable].
Shipping information for PG service Send automatically
  • [PG escrow] must be set to [Enable] to enable the [Send automatically] button.
  • If you select [Send automatically], shipping information for escrow paid orders that have begun shipping/are in transit/delivered are collected and automatically registered to the PG every day at 8:00 PM.
Send manually
  • If you select [Send manually], you must process the shipping information yourself.
  • If the order status is “Delivered” and the escrow status shows “Shipping info not sent”, go to [Order details] and click on the [Send shipping information] button to immediately register the shipping information to the PG.

Minimum amount for payment

Minimum amount for payment Minimum amount for payment per PG
Minimum amount based on
  • [Minimum amount for bank deposit] settings apply to bank deposit payments.
  • Other payment methods, including overseas PG payments, are subject to the minimum payment amount determined by each PG.

Entering amount
  • Enter ‘0’ if you do not want to add a minimum amount.
  • Customers will not be able to make a purchase from your store if the purchase amount is less than the specified minimum purchase amount.
  • The minimum purchase amount for payment methods processed via Nganluong is the same.
  • You cannot process payments over PHP 40,000 via PayPal.

Payment method

Allow zero-priced products to be ordered
  • If you select [Disable], orders cannot be made if there is a zero-priced product in your shopping cart.