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Automated emails

  • Set up automated emails for different occasions and recipients.
  • Select recipients to send the relevant automated emails.

Settings

  • Different settings can be applied for different occasions.
  • Automated emails can be sent to three different groups including [Customer], [Admin], and [Supplier]. You can send emails only to the particular group you select.
  • Tick [Send] to send automated emails and untick the box to stop sending automated emails.
Notification on shipment (Partial shipment)
  • Notification on full shipment will be sent out even for partial shipments, if notification on full shipment is selected and partial shipment is not select.
Purchase order for suppliers
  • Emails will be sent to the Manager 1 of each supplier in [Products>Filtered search>By suppliers].
Notification on replies for [My inquiries]
  • Emails for this event may not be sent depending on the settings configured by the customer.
Notification on replies for urgent CS requests
  • Emails for this event may not be sent depending on the settings configured by the customer.
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(img)! Out-of-stock notification
  • Automated emailing is unavailable for this event. To send emails for this event, go to Orders.
Verification code
  • Verification code is sent out when [Change immediately] is selected for [Find password].
  • To change the settings, go to [My Store>Store setup>General settings>Customers (Tab)].
Notification on new coupons
  • If [No] is selected for [Send email notification on new coupons] in [Promotions>Coupons>Create coupons], the notification will not be sent.
  • For [Customer-specific coupon], if [No] is selected for [Send email notification on new coupons] in [Promotions>Coupons>Create coupons], the notification will not be sent.
  • Email will not be sent for coupon codes.
Notification on special event coupon (Birthday)
  • Notification is sent when a birthday coupon is issued.
  • If [No] is selected for [Send email notification on new coupons] in [Promotions>Coupons>Create coupons], the notification will not be sent.
Notification on special event coupon (Wedding anniversary)
  • Notification is sent when a wedding anniversary coupon is issued.
  • If [No] is selected for [Send email notification on new coupons] in [Promotions>Coupons>Create coupons], the notification will not be sent.
Email content
  • If you enter variables into HTML source, they will be automatically replaced with text in emails.
  • Variables with an asterisk (*) cannot be used for email subjects.