Check detailed history of rewarded/deducted points for your customers.
View points history of accounts in all customer levels or accounts in a particular customer level only.
To manage your points settings, go to [My Store>Store setup>Points].
Search customer points
Check points details of all customers.
Search history of rewarded/deducted points by customer level, ID, or date range.
Summary for the period
Select date range and search to see Summary for the period.
Check the summary of the points at a glance including rewarded/deducted points and their balance, rewarded pending points, and rewarded pending customer level-/coupon-based points.
Available points
Points that can be used immediately among all points rewarded for signup or purchases
Pending points
Points that cannot be used immediately after being rewarded for purchases
Points are not rewarded as available points right away to prevent customers from exploiting the points program. Points are first rewarded as pending points so that customers do not use points earned from the previous orders to buy products and request cancellations immediately after.
Points history
Point classification
Based on search conditions, results can be displayed separately in [Available points], [Pending points], or [Pending customer level-/coupon-based points].
Points type
If you select type, points history with the selected type will be displayed.
Export as CSV
Clicking [Export as CSV] will open the [Export CSV for Customers] pop-up.
If you click [Create CSV] button and select a template in [Export CSV for Customers] pop-up, you will be able to download a CSV file that contains your customer data. You will be able to download the file on the day you requested the file or the next day depending on the data volume.
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